Contact Us

Book By Phone:

Call our booking hotline on 0800 668 1802
Our dedicated and friendly Call Centre staff are based in the UK and available 7 days a week as follows:

Please note: In an effort to continue improving our services, we monitor our calls for training purposes.

Pre-Departure Enquiries:

For any pre-departure enquiries regarding your booking call our team on 0800 668 1804

By Post:

Customer Services (Post Departure):

Customer Services Department
Avalon Waterways
Wren Court
17 London Road
Bromley
Kent
BR1 1DE
Phone:  0208 695 4397  
Email:   customerservices@avaloncruises.co.uk

For Sales & Admin:

Avalon Waterways National Call Centre
Ground Floor
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TB

For Head Office:

Avalon Waterways
Wren Court
17 London Road
Bromley
Kent
BR1 1DE

Registered address:

Avalon Waterways (trading name of Cosmos Coach Tours Ltd)
Prospect House
Prospect Way
London Luton Airport
Luton
Bedfordshire
LU2 9NU
Registered in England No. 2705910

By E-mail:

If you have an enquiry, please e-mail admin@avaloncruises.co.uk