Call our booking hotline on 0800 668 1802
Our dedicated and friendly Call Centre staff are based in the UK and available 7 days a week as follows:
| Monday – Friday | 09:00 - 18:00 |
| Saturday | 10:00 - 14:00 |
| Sunday | 10:00 - 14:00 |
| Bank Holidays | 10:00 - 14:00 |
| Christmas Day and Boxing Day | Closed |
Please note: In an effort to continue improving our services, we monitor our calls for training purposes.
For any pre-departure enquiries regarding your booking call our team on 0800 668 1804
| Monday – Friday | 0830 - 1800 |
| Saturday | 0900 - 1700 |
| Christmas Day | Closed |
| Sunday | Closed |
Customer Services Department
Avalon Waterways
Wren Court
17 London Road
Bromley
Kent
BR1 1DE
Phone: 0208 695 4397
Email: customerservices@avaloncruises.co.uk
Avalon Waterways National Call Centre
Ground Floor
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TB
Avalon Waterways
Wren Court
17 London Road
Bromley
Kent
BR1 1DE
Avalon Waterways (trading name of Cosmos Coach Tours Ltd)
Prospect House
Prospect Way
London Luton Airport
Luton
Bedfordshire
LU2 9NU
Registered in England No. 2705910
If you have an enquiry, please e-mail admin@avaloncruises.co.uk