Customer reviews of Avalon River Cruises

Dining with new found friendsRelaxing in the Avalon lounge

Why is it that our guests have awarded Avalon Waterways a satisfaction rating of 97%? What were the highlights of their holiday? Would they choose to cruise with us again? Below is just a small selection of the glowing feedback we have received for our luxury river cruises.

If you would like to read more of our customer reviews you can find these on the individual cruise pages of the website. Allowing you to see what other people have thought about the cruise you have been on or are soon to embark upon.

Mr L M Jardin regarding Blue Danube to the Black Sea

"The MS Avalon Tranquility is a beautiful ship. Our stateroom was very comfortable and was well laid out. The bathroom, although small, was practical and the shower was very good. The members of the hotel staff were excellent and a credit to Avalon. The chef and his staff were outstanding. The included tours were well organised, the coaches were clearn and comfortable and the drivers drove well. The local guides were good and knowledgeable."

Enjoy a game with friends onboard your cruise shipMr Thomas Coutts-Britton regarding Magnificent Europe

“This was an absolutely fabulous cruise. The "from your door to the Airport and return" transfers were superb. Our on board Tour Director (Jeanette) was excellent and always there for us all. Fellow guests were from the top drawer and great travelling companions. The intimacy of the boat created a Family atmosphere and the day by day free seating dining arrangements meant that by the day we disembarked, we were leaving many friends. This is a truly magnificent cruise, which we will repeat, perhaps from Budapest down to the Black Sea. Top marks Avalon!”

Ms Margareta Peppercorn regarding Capitals of Central EuropeFriendly & helpful staff

“We have recently returned from a river cruise with you organisation which started in Prague and ended in Budapest… we are writing to let you know that we enjoyed the trip very much indeed. The organisation was efficient and friendly; we were given all the information we needed and all out special needs were catered for…we have rarely had such an excellent holiday.

The hotel was excellent, the food there very good, the situation very convenient for tourists but the ship was really outstanding in all ways. Our stateroom was delightful, the facilities and food could not be better and, above all, the attitude and organisation of out cruise director meant that we had a really wonderful yet relaxing trip which certainly ticked all the boxes. We are busy recommending your organisation to everyone who will listen and would love to do another trip – next time on the Rhine”

Mr Peter Woolsey regarding Balkan Discovery

“The cruise was excellent…food and service was very good, as were the organised tours. What struck us, having been on similar cruises, was how quiet and free from vibration the ship, MS Tranquillity, was.  This was most important as most of the cruising was done at night.”

Mr Trevor Sharp regarding Paris to Normandy's Landing Beaches

“My wife and I have just returned for a holiday booked with your company and we would like you to know how much we enjoyed it. We spoke to Ellie on the telephone to book the holiday and she and all communications received from the company were clear, comprehensive and accurate.

On the ship everything was beyond out expectation. The captain, his staff and the Cruise Director and all the other staff seemed to enjoy themselves which made for a VERY happy atmosphere…they all worked very hard. Please pass on our grateful thanks to all concerned; your company is highly recommended”

A and J Byford regarding Blue Danube to the Black Sea

"From day one everything was as good or better than we could have hoped. Our 'Door to Door' service arrived in good time and the car and driver were immaculate. We felt we were treated as special guests and I think the value for money is amazing. It was a special holiday which we will remember for years to come and we will have no problem in recommending your cruises to friends and family. We are already considering our next river cruise with Avalon."

See our individual cruise pages to find more of our customer reviews.