Meals included
Fly to Budapest where you will be met and transferred to your cruise ship for 14 nights. This afternoon, meet your crew at a welcome reception.
Meals included
Included today: Guided sightseeing, see Fisherman's Bastion. Spanning the banks of the Danube, Budapest is one of Eastern Europe's liveliest cities. Whether you're seeing the sights, shopping for handcrafted embroidery or Herend porcelain, or basking in the coffee house culture over a rich cream cake in the renowned Gerbeaud Café, Budapest's unique energy is positively palpable. On your guided tour of the city, see Heroes' Square as well as the massive hilltop castle complex with its remarkable Fisherman's Bastion and 11th-century Matthias Church. Be sure to take note of the city's eight bridges— famous sights in and of themselves—which connect ancient Buda on the right bank with Pest on the left. In your free time this afternoon you may want to walk across Chain Bridge, built in 1849 and a symbol of Budapest; visit St. Stephen's Basilica with marvellous views of the city from its viewing platform; or stroll along Váci utca, the main shopping street.
Meals included
Included today: Guided walk, visit St Martin's Cathedral. Situated at the foothills of the Carpathian Mountains, Bratislava is the capital of Slovakia. Your guided walk with a Local Guide explores the charming Old Town with its winding cobbled streets, the old stone Town Hall and the Gothic cathedral of St Martin.
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"All the crew were friendly and very solicitous...."
"I like the fact that we are looked after from start to finish. The cruise staff…"
"My service feedback with Avalon Cruises"
only complaint poor coffee streneth and flavour
would have prefered more time in major cities but realise this may be difficult
"My service feedback with Avalon Cruises"
Extremely well organised from the moment we left home until our return.
No disappointments - the ship was extremely comfortable with many thoughtful facilities/services within the stateroom and in the public areas. The itinerary was very well managed by the cruise director with included visits on shore at every port of call plus discretionary extra visits. The crew and the management team all provided a very attentive, friendly but respectful service. All in all it was an experience that we will want to repeat.
"My service feedback with Avalon Cruises"
Brilliant
Faultless
"Driver was not at airport to meet us on our return and customer services have…"
Driver was not at airport to meet us on our return and customer services have not even acknowledged my email of complaint.
The cruise it self was well organised and the ship was very comfortable with excellent food and wine.
"Our first river cruise and met all expectation. Hope to go on another cruise with…"
Our first river cruise and met all expectation. Hope to go on another cruise with Avalon.Special thanks to Julia in Amsterdam hotel mate aitana for all her help when BA cancelled our flight..
All crew and ******* were very helpful and supportive. Gentle walkers initiative was
appreciated.
"Only one very very small thing - records on board did not show that I…"
Only one very very small thing - records on board did not show that I am a Journeys Club member, this matter was soon cleared up and dealt with efficiently and effectively by staff.
I really cant think of any adverse comment to make. The cruise met my expectations given the standards of the previous holiday with Avolon River Cruises.
"We were very annoyed because the receptionist messed up our credit card (we were told…"
We were very annoyed because the receptionist messed up our credit card (we were told by a fellow passenger he watched her making no attempt to put it in properly, she kept trying so it was logged out) so I spent many hours trying to sort this, Aso I was woken at midnight by another receptionist saying the ship was about to sail (it wasn't sailing for another 2 hours) and my husband who had gone ashore with fellow passengers, was the only person who had not come back. This was not true as he came back 40 minutes later with many others, including the people in the next cabin, who he told me had come back! I was unwell along with numerous passengers with sore throats and coughs due to air conditioning). I was distraught. I reported this the next morning and was told something would be said. I never received an apology.
My husband had lodged an official complaint. We were told to wait at Costa Coffee at Heathrow for our driver. We waited nearly 2 hours frequently walking up and down looking at all the people displaying their "named" boards. Nothing with Cook. I had terrible trouble getting through to the Emergency Line when I eventually got through the girl said she would ring me back as she would have to get hold of the car company. Nothing! My husband rang her on his phone as I wanted to keep my phone clear, the driver had then rung me, again numerous calls, he said he was at Costa Coffee, we eventually met up, again numerous calls, I hate to think what my bill is going to be, and he has a board with COACH HIRE having told me he was displaying Cook! We had a very silent journey home and I am afraid this put a complete spoiler on the whole holiday as we eventually got home at nearly 9.00 pm having landed at 3.15 pm and I had to get up early to go to work. If I had known the unreliability of your door to door service I would rather have taken a taxi, at least I would have known I wouldn't have to wait for hours.
"My service feedback with Avalon Cruises"
Professional Details about chauffeur service a bit late coming through prior to holiday
Efficiently run. Cruise Director superb