Meals included
Fly to Budapest where you will be met and transferred to your cruise ship for 14 nights. This afternoon, meet your crew at a welcome reception.
Meals included
Included today: Guided sightseeing, see Fisherman's Bastion. Spanning the banks of the Danube, Budapest is one of Eastern Europe's liveliest cities. Whether you're seeing the sights, shopping for handcrafted embroidery or Herend porcelain, or basking in the coffee house culture over a rich cream cake in the renowned Gerbeaud Café, Budapest's unique energy is positively palpable. On your guided tour of the city, see Heroes' Square as well as the massive hilltop castle complex with its remarkable Fisherman's Bastion and 11th-century Matthias Church. Be sure to take note of the city's eight bridges— famous sights in and of themselves—which connect ancient Buda on the right bank with Pest on the left. In your free time this afternoon you may want to walk across Chain Bridge, built in 1849 and a symbol of Budapest; visit St. Stephen's Basilica with marvellous views of the city from its viewing platform; or stroll along Váci utca, the main shopping street.
Meals included
Included today: Guided walk, visit St Martin's Cathedral. Situated at the foothills of the Carpathian Mountains, Bratislava is the capital of Slovakia. Your guided walk with a Local Guide explores the charming Old Town with its winding cobbled streets, the old stone Town Hall and the Gothic cathedral of St Martin.
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"Brilliant trip"
"Fabulous holiday"
"Customer service and attention to detail is first class. We would return."
Customer service and attention to detail on board was faultless.
In bound transfer and holding hotel could have been better.
We were driven around Budapest for what seemed like an hour and when we finally arrived at the hotel nobody was there to greet us.
Wonderful itinerary in a most beautiful part of Europe.
We' were sorry to disembark.
Our tour director, Barbara , was magnificent
"second sailing in two months"
Information prior to sailing as to what will happen if for some reason the ship cannot sail due to weather etc.
Less then half way on a 14 day trip the water became low so the ship could not sail (understandable) The alternative continue by BUS or 100% refund on the remaining days; sound good. BUT if you leave you are on your own you have to pay for your own transport once you step of the ship you will get nothing back from the Air fares you have paid. For many from the other side of the world this means spending thousands of dollars to get home so the only alternative is continue on a bus tour not what people paid out to do; when asked by what would the ship do turn round or go on to Amsterdam the reply was we have to get to Amsterdam and to do this they would sail none stop, so people asked can we just stay on the boat after all that is what we came for; the answer was NO they did not know when they would leave! the ship departed a few hours after the passengers left the ship confirmed by ship track.
As regards refund by the time you deduct you travel costs you are left with little to show for a very expensive holiday.
The ship is very good; the staff also.
"To be repeated!"
Good overall service
Comfortable cabins
Excellent food
Waiters sometimes rather rude and curt could better trained to understand customer service
Cruise director Christine was excellent
Excursions all good
See previous comments overall very good
Downside pick up at Heathrow was a problem as driver not where he should have been
"All the crew were friendly and very solicitous...."
All the crew were friendly and very solicitous.
We were sorry that there was so little daytime river cruising between destinations. Travelling overnight meant we saw little of the scenery. Also we had not realised that on this route it is not possible to use the Sky Deck during the Main-Danube Canal and Main River sections due to the very low bridges - especially frustrating as the weather was glorious at that time!
"I like the fact that we are looked after from start to finish. The cruise staff…"
I like the fact that we are looked after from start to finish. The cruise staff were very good.
unfortunate that the sky deck had to be closed for such a long period as that reduced area for outdoor seating available.
"My service feedback with Avalon Cruises"
only complaint poor coffee streneth and flavour
would have prefered more time in major cities but realise this may be difficult
"My service feedback with Avalon Cruises"
Extremely well organised from the moment we left home until our return.
No disappointments - the ship was extremely comfortable with many thoughtful facilities/services within the stateroom and in the public areas. The itinerary was very well managed by the cruise director with included visits on shore at every port of call plus discretionary extra visits. The crew and the management team all provided a very attentive, friendly but respectful service. All in all it was an experience that we will want to repeat.
"My service feedback with Avalon Cruises"
Brilliant
Faultless
"Driver was not at airport to meet us on our return and customer services have…"
Driver was not at airport to meet us on our return and customer services have not even acknowledged my email of complaint.
The cruise it self was well organised and the ship was very comfortable with excellent food and wine.