Terms and conditions of our offers

Early booking price pledge

Terms and conditions

  • Early booking price pledge applies to all new flight-inclusive bookings made between 05/03/2018 and 30/06/18, for departure between 01/01/19 and 31/12/19.
  • Avalon Waterways will refund the difference between the booked price and the lower price if the customer’s booked departure subsequently reduces at any point prior to travel, minus the value of any early booking promotions.
  • The lower price must be a published fare freely available to book direct with Avalon Waterways.
  • A credit will be issued against the customer’s remaining balance or credited to the original payment method if the balance has already been paid.

£100 John Lewis Gift Card

Terms and conditions

  • New Panorama/Royal Suite bookings made between 05/03/18 and 30/06/18 for departure between 01/01/19 and 31/12/19 are eligible to receive a £100 John Lewis Gift Card per passenger.
  • Gift cards will be dispatched by recorded delivery to the lead passenger within 12 weeks after deposit payment has been received.
  • Avalon Waterways cannot be held responsible for any delay or loss of vouchers after dispatch.
  • This promotion is not in partnership with John Lewis.

Business Class upgrade

Terms and conditions

  • New Royal Suite bookings made between 05/03/18 and 30/06/18 for European sailings that depart between 01/01/19 and 31/12/19 will receive a complimentary upgrade to Business Class both ways on BA flights only (Lufthansa on Active Discovery on the Danube), and to Standard Premier on return Eurostar journeys.
  • If you book online, choose your economy BA flights or Eurostar journey and book as normal, and we will upgrade you to Business Class or Standard Premier as applicable and issue you with updated booking information within seven days.
  • Offer is subject to availability.


Past passenger rewards

Terms and conditions

Customers with a past or future Avalon booking will receive £100pp discount when making a new booking between 05/03/2018 and 31/05/2018 for departure between 01/01/2019 and 31/12/2019.

No single supplements

Terms and conditions

  • Subject to dates and availability, a selected number of suites on certain European departures will carry no single supplement.
  • Solo travellers will not pay any additional supplement for sole occupancy of a twin suite.
  • These suites will be sold on a first come, first served basis.

Private VIP home pick-up

  • Private VIP home pick-up is included within 100 miles of your UK departure point.
  • Minimum mileage is five miles.
  • Additional mileage is available at a cost of £1.85 per mile.

Terms of all offers

All offers are combinable, subject to availability, have no monetary value and no cash alternative, and may be withdrawn at any time.